PIM Consulting and Implementation
Implementation Experience
We have led over 10 PIM projects for diverse multichannel businesses while building integrations with major platforms like BigCommerce and Shopify. Our experience spans manufacturers, distributors, wholesalers, and retailers of all sizes, from regional companies to global enterprises.
Here is our approach:
Discovery
Through workshops and interviews, we map your data flows and set project goals. During this stage, we dig into your architecture in collaboration with your technical team to understand the technicalities of your product data.
Design
We carefully craft your data model, taxonomy, and system architecture based on industry standards, best practices, and your specific business requirements. Our approach includes developing comprehensive attribute structures, establishing logical product hierarchies, designing efficient classification systems, and implementing robust validation rules. We incorporate your unique market positioning, channel requirements, and operational workflows to ensure the PIM foundation aligns perfectly with both current needs and future scalability goals.
Build
We configure your PIM system with custom workflows, role-based permissions, and automation rules tailored to your business processes. Our integration specialists establish secure, bidirectional connections with your existing platforms, including ERP, CRM, e-commerce, DAM, and marketplace channels, using industry-standard APIs, webhooks, and middleware solutions where necessary. We implement a rigorous, multi-phase testing protocol including unit testing, integration testing, performance testing, and user acceptance testing to validate data accuracy, system performance, and workflow efficiency. Throughout the build phase, we maintain detailed documentation and conduct regular progress reviews to ensure alignment with your business objectives and technical requirements."
Data Migration
Our comprehensive migration approach includes extracting data from legacy systems, cleansing it to resolve inconsistencies and duplicates, enriching product information with additional attributes and categorization, validating data integrity through rigorous rules, systematically loading the transformed data into your new PIM, and performing thorough reconciliation audits to ensure complete accuracy throughout the transition.
Deploy
We implement a strategic, phased deployment approach designed to reduce the risk of halted business operations, while maximizing adoption. Beginning with core functionality and high-priority channels, we gradually expand to secondary systems and workflows based on our jointly developed rollout plan. Each deployment phase includes comprehensive data validation, real-time performance monitoring, and immediate issue resolution protocols. Our technical team maintains 24/7 deployment support during critical transition periods, using automated alerting systems and deployment dashboards to track system health metrics. We conduct daily stakeholder reviews during the deployment window, making proper adjustments as needed.
Hypercare Support
We deliver comprehensive post-launch support through our dedicated 90-day hypercare program, featuring constant monitoring, rapid-response troubleshooting, and weekly performance reviews. Our specialists proactively address challenges, fine-tune configurations, and implement targeted improvements before transitioning you to a sustainable support model with scheduled health checks and a dedicated customer success manager who guides your ongoing PIM maturity journey.
Frequently Asked Questions
We work with manufacturers, distributors, wholesalers, and retailers across multiple industries. Our experience ranges from regional companies to global enterprises, particularly those operating through multiple sales channels.
Our team specializes in connecting PIM systems with platforms like Salesforce, BigCommerce, Shopify, and more. We ensure smooth integration with your current tech stack, including ERP, CRM, eCommerce, and Digital Asset Management systems.
We take the time to understand what makes your business unique. Our team's extensive expertise helps you select the right PIM platform for your specific needs and technology ecosystem. We maintain partnerships with industry leaders like Akeneo, inRiver, Riversand, Salsify, and Stibo Systems, giving you access to best-in-class options.
The timeline for PIM implementation varies based on your organization's size, complexity of data, and integration requirements. Typically, our projects range from 3-6 months for mid-sized businesses to 6-12 months for enterprise-level implementations with complex ecosystems. During our discovery phase, we'll provide you with a detailed timeline tailored to your specific needs and priorities.
Data quality is central to our implementation methodology. We employ a comprehensive approach that includes initial data cleansing, establishing validation rules and workflows, automated quality checks, and governance processes. Our team implements data quality gates at critical points in your information flow and provides reporting tools to monitor ongoing data health. After implementation, we continue to support your team with best practices for maintaining high-quality product information across all channels.